Students Writing on Board

We would love to see you!

Opening Hours

Mon - Fri: 9am - 6pm
Sat: 10am - 2pm
Sun: Closed

FAQs

Parents and Students
Virtual Classroom
 
 

Do you verify the qualifications of your tutors?

How do I book a tutor?

What is the Cancellation Policy?

What should I do if the tutor misses a tutoring session?

Sound or Camera Issues (“My camera and/or microphone are not working on Mac”/ “My camera/microphone not recognized by browser”)

Connection Issues (“My connection is unstable/ keeps dropping”)

How can I create an account?

What if I miss a tutoring session?

How do I make payment?

Can I change the tutor after I have confirmed a session or package?

Do I need a headset with a microphone?

I want to use a Cintiq stylus as an input device. Will it work?

What should I do if the tutor misses a tutoring session?

Please email the highQ team and we will get back to you with further instructions within 1 working day.