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Students Writing on Board

We would love to see you!

Opening Hours

Mon - Fri: 9am - 6pm
Sat: 10am - 2pm
Sun: Closed

FAQs

Parents and Students
Virtual Classroom
FAQ: FAQ
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How do I make payment?

What if I miss a tutoring session?

How can I create an account?

Can I change the tutor after I have confirmed a session or package?

Do I need a headset with a microphone?

I want to use a Cintiq stylus as an input device. Will it work?

How do I book a tutor?

Do you verify the qualifications of your tutors?

What should I do if the tutor misses a tutoring session?

What is the Cancellation Policy?

Sound or Camera Issues (“My camera and/or microphone are not working on Mac”/ “My camera/microphone not recognized by browser”)

Connection Issues (“My connection is unstable/ keeps dropping”)

What should I do if the tutor misses a tutoring session?

Please email the highQ team and we will get back to you with further instructions within 1 working day.

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