top of page
TUTORING WITH A MENTORING APPROACH
FAQs
FAQ: FAQ
Anchor 1
How do I make payment?
What if I miss a tutoring session?
How can I create an account?
Can I change the tutor after I have confirmed a session or package?
Do I need a headset with a microphone?
I want to use a Cintiq stylus as an input device. Will it work?
How do I book a tutor?
Do you verify the qualifications of your tutors?
What should I do if the tutor misses a tutoring session?
What is the Cancellation Policy?
Sound or Camera Issues (“My camera and/or microphone are not working on Mac”/ “My camera/microphone not recognized by browser”)
Connection Issues (“My connection is unstable/ keeps dropping”)
What should I do if the tutor misses a tutoring session?
Please email the highQ team and we will get back to you with further instructions within 1 working day.
bottom of page